DROP OFF AND PICKUP ZONES
The Cairns Convention Centre has two drop-off and pick-up points:
- Porte Cochere off Wharf Street – closest entry to the Convention Centre
- Hartley Street – closest entry to events in the Arena
PARKING
Cairns Convention Centre has a 239-bay undercover car park. This includes 7 designated accessible parking bays conveniently located adjacent to the two lift lobbies in the car park. It takes approximately 5 minutes to reach the majority of rooms within the Centre using a wheelchair from the Centre car park.
The car park can be accessed from Sheridan Street.
ENTRY TO CAIRNS CONVENTION CENTRE
Wharf Street Entry
The main entry to the Centre is via the Porte Cochere on Wharf Street. This entry is undercover. A lift is available at this entry point to access the registration area of the Convention Centre.
Hartley Street Entry
The main entry to the Arena within the Cairns Convention Centre is via the ramp from Hartley Street to the City Terrace.
Car Park Entry
The Cairns Convention Centre underground car park has two entries to the Centre to the ground level via lifts. The Main Entry lift is located between the Auditorium and Arena on ground level. The Administration Entry lift is located adjacent to registration on ground level.
ACCESSIBLE SEATING
There are several wheelchair and companion seating locations Arena and Auditorium. All meeting rooms can accommodate wheelchairs.
ACCESSIBLE TOILETS
Wheelchair and ambulant accessible restroom facilities are available for guests throughout the Centre.
CHANGING PLACE
The Centre has a Changing Place facility located on the Mezzanine Level adjacent to the Plenary.
LIFTS AND ESCALATORS
Lifts and escalators connect all levels of the building.
Lifts are located throughout the Centre and provide direct access from the Car Park to the Business Centre and Mezzanine Level and Arena Foyers. They also connect the Mezzanine and Trinity Levels.
Escalators connect the main entry foyer to Mezzanine and Trinity Levels.
HEARING ASSISTANCE
Hearing loops are installed in all meeting rooms these will be operational during all events.
These systems will stream room audio and BGM announcements.
This is a Wi-Fi system and can be accessed by scanning a QR code available on local signage using a mobile phone.
VISION IMPAIRMENT
Braille is provided on room door signage and fixed directional signage throughout the venue, including:
- Bathroom doors, both entry and cubicle
- Parent Rooms
- All buttons inside lifts and most external buttons.
WHEELCHAIRS
Cairns Convention Centre offers a complimentary wheelchair service. There are a limited number of wheelchairs available for visitors attending events to loan on a daily, first come first served basis. Loan wheelchairs can only be used within the Centre.
Contact the event organiser of Centre directly to arrange delivery of a wheelchair.
ASSISTANCE ANIMALS /GUIDE DOGS
Accredited service animals are welcome inside the venue. We do ask that that the service animal is always displaying their identification badge or medallion.
PARENTING ROOM
A parenting room is located in the Ground Level Foyer. This room has change tables, high-chairs, feeding lounges and a microwave. There is also an accessible PWD toilet inside this room.
DESTINATION INFORMATION
To find out more about accessible travel in the Cairns region visit Tourism Tropical North Queensland
