Quality Policy
The Cairns Convention Centre’s mission is to benefit the economy and reputation of Cairns and Queensland by operating a world class, multi-purpose venue delivering our clients' success through friendly tropical hospitality.
To assist us achieve this objective, the management of the Cairns Convention Centre believe quality management is an important tool as we seek constant small improvements in every aspect of our performance.
Our policy is to establish and maintain an effective and efficient quality system, planned and developed to ensure a timely and cost effective service to meet our client needs.
Our Quality Management System defines how effective control through the use of written procedures, training and management tools enable the prompt detection and correction of irregular service delivery.
